Contact
Last updated 6 September 2026
One address handles everything. We aim to reply within one working day.
What to include
- Account or billing: the email address on your account.
- Refund request: send from your registered address — see the refunds policy.
- Technical issue: what you did, what happened, and your browser or device.
- Data request: put "Data request" in the subject. See the privacy policy.
- Complaint: put "Complaint" in the subject.
Response times
- General enquiries: 1 working day
- Refund requests: 5 working days
- Complaints: acknowledged in 3, resolved within 20
- Data requests: within one month, as required by UK GDPR
Postal
Ikeigwe AI Solutions Limited
__REGISTERED_OFFICE__
Email is considerably faster.